Master engagement techniques that will help you work with stakeholders with different agendas
This UNSW Built Environment short course Engaging Communities enables you to skilfully engage communities through effective stakeholder engagement techniques covered in this course including consulting, collaborating, partnering and involving with community members to achieve beneficial outcomes to design and implement community engagement processes.
Engaging Communities focuses on opportunities and challenges at the heart of 21st century policy and planning issues. The urban practitioner’s role has always been instrumental in working through the complexity of a pluralistic society with different opinions, needs, preferences and different levels of power which influence urban change. Addressing these complexities is now the central aim of most government authorities which are seeking new ways of engaging communities – consulting, involving, collaborating and partnering with the general public and stakeholders. This course offers a theoretical underpinning for a very practical approach to designing and delivering public and stakeholder involvement processes. Drawing on contemporary urban policy challenges and reforms, students will be introduced to best practice engagement processes and novel insights into the application of engagement techniques from leading urban policy academics and practitioners and through executive-type peer learning.
Upon completion of this course, you will be able to:
- Understand the actors and agency involved in city- and policy-making.
- Critically analyse and evaluate engagement processes and different engagement techniques.
- Design and implement a community/stakeholder engagement process that reflects best practice.
- Apply theoretical and practice-based knowledge in a manner that demonstrates autonomy, authoritative judgements and adaptability in an urban and public policy context.
Upon successful completion of this course you will receive:
- Official Certificate of completion
- Up to 40 PIA CPD points
An undergraduate degree with a Credit average or above in a relevant field such as a built environment discipline or studies in social science, social policy, business or law.